What data do we collect？
- 1.1 Collected Data
- 1.2 User Account
In order to provide a better service for our users, we have — for a long time — had a feature of user account. Now, with your privacy more important than ever before, we are clarifying the way your personal data concerning user account is collected and stored.
- 1.3 Not-Collected Data
At no point do we collect personal or sensitive personal data that could lead to a person being positively identified. Also, we never collect the data about race or ethnic origin, political opinions, religious or philosophical beliefs, trade union memberships, genetic or biometric data, health or mortality, sex life or sexual orientation, unless we are legally required by the court of law to do it.
How do we use your information?
We use your data to do things such as providing our services, communicating with you, solving problems, preventing fraud and abuse, improving and updating our services, analyzing how people use our services in accordance with legal requirements or security And integrity.
We can use the information collected from you in the following ways:
Improve our website to better serve you.
In order to enable us to better serve you, in response to your customer service requests.
Process your transactions quickly.
How do we protect your information?
We will regularly scan our website for security vulnerabilities and known vulnerabilities to make your visit to our website as safe as possible. We use regular malware scanning.
Your personal information is contained behind a protected network, and only a few people with special access rights to this system can access your personal information, and the information needs to be kept confidential. In addition, all sensitive/credit information you provide is encrypted with Secure Socket Layer (SSL) technology.
All transactions are processed through the gateway provider and are not stored or processed on our servers.
Nevertheless, piracy or hackers do not have absolute security. Therefore, if there is a violation of security that affects your situation, soccerpet promises to inform you immediately and do its best to take all possible measures to eliminate the intrusion and minimize the impact.
How to manage your information?
You can access, modify and delete your registration information and personal information whiling using our services, and can also contact us through the instructions. The scope and method of your access, modification and deletion of personal information will depend on the specific services you use.
We will collect and use your information only to realize the functions of our products or services in accordance with this policy.
If you find that we have collected and used your personal information in violation of laws, administrative regulations, or agreed by both parties, you can ask us to delete it.
If you find that your personal information we have collected and stored is wrong, you can also ask us to correct it.
Please contact us via email [email protected].
When you access, modify, or delete related information, we may require you to verify your identity to protect the security of your account.
Please understand that due to technical limitations, legal or regulatory requirements, we may not be able to meet all your requirements, and we will respond to your request within a reasonable period of time.
Do we use "cookies"?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive via a web browser (if allowed). These files enable the site or service provider's system to recognize your browser and capture and remember certain information .
Understand and save user preferences for future access
Compile summary data on site traffic and site interactions in order to provide better site experience and tools in the future. We may also use trusted third-party services to track this information on our behalf
You can choose to have the computer warn you every time a cookie is sent, or you can choose to turn off all cookies. You can do this through your browser settings. As each browser is different, please check the "Help" menu of your browser to learn the correct way to modify cookies.
If you turn off cookies, it will turn off certain functions of the website.
Third party link
Third party disclosure or sharing
Unless we provide users with prior notice, we will not sell, trade or otherwise disclose your personally identifiable information to the outside world.
Email address usage
We may sometimes send you notification emails about our product updates, legal documents, customer support or marketing emails. Unless we are required to do so by law (for example, to notify you of a data breach), you will have the opportunity to unsubscribe to receive these messages for free.
Soccerpet can be contacted by email at [email protected]
TEL: +852 51311016
Address：ROOM 8, 11/F, WANG FAIINDUSTRIAL BUILDING, 29 LUK HOPSTREET, SAN PO KONG, KOWLOON,HONG KONG